Maintenance & Support
The cost effective way to support your phone system!
PAYING TOO MUCH FOR MAINTENANCE?
RARELY SEE AN ENGINEER?
NOT SURE WHO TO RING WHEN PROBLEMS STRIKE?
STILL LEFT TO REPORT YOUR LINE FAULTS TO BT?
JUST WANT SOMEONE TO TAKE THE PROBLEM IN HAND?
Overview
OnePoint offers a new approach to telephone system support. OnePoint recognises the reliability of modern telephony equipment and utilises remote diagnostics and programming capability to drive down cost, while still providing the comfort of a rapid onsite response where necessary.
As its name implies OnePoint is the only call you need to make when your phone system fails to function properly. We will identify and rectify phone system faults, assist with user problems, and where the issue is due to third party inputs, we will contact them and explain the problem on your behalf.
In addition, for customers who have network billing packages with us, One Point has direct access through OpenReach to conduct line test and arrange network engineering thereby ensure you are up and running again without delay.
We are confident of our service, no lock in contracts, no annual up front payment, just simple monthly pay as you go terms.
CHECK OUT WHAT YOU ARE CURRENTLY PAYING AND REQUEST A QUOTE NOW!
Benefits
Immediate Access to technical personnel |
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Over 80% of fault calls cleared on line |
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On site diagnostic visits included |
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Significant savings on traditional contracts |
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Simple No risk one month contracts |
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We will liaise with network operators on your behalf where “line” faults are involved |
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Parts and labour supplied at no extra charge |
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Free software upgrades for your system as required |
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Remote diagnostic and temporary programming to alleviate the impact of faults |
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Proactive performance checks |
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"Problems with your communication system may have a major impact on your business, and the reassurance of being able to summon help promptly is the primary safeguard this agreement provides. The alternative of trying to find a suitable trained resource to attend at short notice, and at sensible cost, leaves your business highly exposed."
Contact us to discuss your requirements.
